Talkd Solucoes em Atendimento Ltda. (Brazil)

Your company provides a modern and efficient service structure and relationships to its clients? In increasingly competitive and comfortable markets, specialized and efficient service and relationship strategies can become major business differences for any company. TalkD has evolved for this reason to deliver solutions in a modern, integrated and aligned context with the needs of those who attend and need care. The evolution of TalkD in the service: Understanding 360: Comprehensive understanding of the business of the customer, the dynamics of relations with the public and the best service and relationships strategies. Technological Innovation: to integrate the best technologies to support the service and relationship processes, simplifying the operation in a positive way throughout its life cycle. People: Provide a full engagement environment with well-trained and motivated teams, always treated with respect and in conjunction with the entire operation to the customer. TalkD offers solutions in 3 verticals: Contact Center: Outsourcing home and business space and infrastructure rental; Digital solutions: Omnichannel Cognitive Chatbot Projects-Active URA; Consulting: Structure and Review of Service Operations.