Firstsource Solutions Limited provides a range of business process outsourcing services across banking and financial services, insurance, telecommunications and media, and healthcare industries. The company offers services throughout the customer lifecycle, including customer acquisition, customer care, billing and collections, transaction processing, and business research and analytics. Firstsource Solutions assists its clients in the processes associated with acquiring new customers using Web-chat, inbound telesales, and direct marketing; supports transaction processing, including disputes, complaints resolution, and form processing; and manages client collection processes, such as inbound collection, early fraud identification, and skip tracing, as well as accounts receivable management. The company was incorporated in 2001 and has its office based in Mumbai.
5th Floor, Paradigm "B' Wing,, Mindspace, Link Road
Mumbai; Maharashtra; Postal Code: 400064
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