DHL Asia Pacific Shared Services Sdn. Bhd. is a Malaysia-based shared services and operations hub supporting the Asia Pacific activities of DHL, a global logistics and supply chain group. The company provides centralised support functions such as finance and accounting, human resources, procurement, customer service operations, IT support, data processing, and administrative services to DHL business units across the region. Its operations are designed to enhance operational efficiency, service standardisation, and cost optimisation through scale and process integration. The Malaysian shared services centre supports multiple DHL divisions, contributing to regional service continuity and performance. Strategically, DHL Asia Pacific Shared Services is positioned as a critical enabler of DHL's regional growth strategy, focusing on process excellence, digitalisation, service quality, and talent development to support complex, cross-border logistics operations in the Asia Pacific region.
Headquarters
Level 11, Imazium, No. 8, Jalan Ss21/37, Damansara Uptown
Petaling Jaya; Selangor;
Postal Code: 47400
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