Maybank Shared Services Sdn. Bhd. (Malaysia)

Maybank Shared Services Sdn. Bhd. is a Malaysia-based shared services entity within Malayan Banking Berhad (Maybank) Group, established to centralise and deliver group-wide operational and support functions. The company provides shared services across areas such as finance and accounting operations, procurement and vendor management, human resources administration, information technology services, operations processing, compliance support, and other back-office functions that support Maybank's banking, Islamic banking, investment banking, insurance, and asset management businesses. Its operating model is designed to standardise processes, enhance control and governance, and improve cost efficiency across the group's regional footprint. Serving internal stakeholders across Malaysia and Maybank's international markets, the company plays a critical role in enabling scalable operations and service consistency. Strategically, Maybank Shared Services is positioned around operational excellence, process optimisation, and digital enablement. Its strategic focus includes automation, data-driven process improvement, service quality enhancement, and supporting Maybank's broader transformation agenda to deliver efficient, resilient, and customer-centric financial services across the region.