S 800 Customer Service Provider SRL (Romania)

S 800 Customer Service Provider SRL operates in Romania as an outsourced customer experience and business services provider within the TP (Teleperformance) ecosystem, delivering omnichannel support capabilities for international clients. The operating model covers customer care and multilingual customer support, technical support, back-office processing and operational support functions, as well as value-added services such as translation and localization and visa/consular support activities aligned with global service programs. The company serves primarily international markets from Romania, supporting large-scale interaction volumes across multiple sectors including gaming, telecommunications, travel, insurance, automotive, fintech and IT-related industries. Geographic footprint includes Bucharest-based operations combined with a remote delivery model, enabling flexible staffing and continuity across client programs. Key assets are the delivery workforce and standardized service processes, integrated with digital enablement through analytics, automation and process excellence methodologies used to improve resolution speed, quality and compliance. Strategic positioning emphasizes scalable digital business services that combine high-tech enablement (automation, analytics, AI-driven approaches) with high-touch human support to improve customer lifecycle outcomes for global brands.