Ego Genel Mudurlugu (Turkiye)

Ego Genel Mudurlugu is the public transport authority of Ankara Metropolitan Municipality responsible for planning, operating and managing the capital citys urban public transportation system. Its main business segments are bus operations, rail systems including metro and Ankaray lines, cable car services and the integrated fare collection system managed through the BaskentKart smart card. The organisation oversees route planning, scheduling, fleet procurement and maintenance, driver training, infrastructure investments for depots and terminals and customer information services such as online journey planning, real time bus location and call centre support. Ego Genel Mudurlugu provides network wide services across Ankara, connecting central districts, peripheral neighbourhoods, university campuses, industrial zones and public institutions, and coordinates with private operators under municipal regulation. Strategically, the authority focuses on safe, reliable and accessible public transport, improving service quality and capacity, promoting environmentally friendly modes, integrating bus and rail operations and supporting sustainable urban mobility policies of Ankara Metropolitan Municipality.