Carsome Sdn. Bhd. (Malaysia)

Carsome Sdn. Bhd. is the Malaysian operating base of CARSOME, a Southeast Asia-focused integrated car e-commerce platform that provides end-to-end solutions across used-car transactions and ownership services. The company's consumer platform supports vehicle selling, buying, and trade-in journeys, underpinned by inspection and condition assessment protocols, digital merchandising and discovery tools, and process management for documentation, ownership transfer, and delivery. A central element of the operating model is a structured vehicle quality and inspection process and the retailing of inventory under a “certified” positioning, supported by customer experience touchpoints including online booking, test-drive scheduling, and physical experience centres. CARSOME's ecosystem also serves used-car dealers and industry participants through transaction enablement, inventory access, and associated operational services. In addition, the platform commonly integrates financing facilitation and other ownership-related services to reduce friction for consumers and improve conversion and trust outcomes. Geographically, CARSOME has established a multi-country footprint across major Southeast Asian markets, positioning the business as a regional platform with scalable processes, brand-led customer acquisition, and cross-market operational learnings. Strategically, the company positions around digitisation of a historically fragmented used-car market by improving transparency, standardising quality assurance, accelerating transaction speed, and embedding trust mechanisms that reduce perceived risk for buyers and sellers. Its focus is to strengthen market leadership through technology-driven process optimisation, expansion of inspection and fulfilment infrastructure, brand development, and deepening of ancillary services that improve lifetime value and customer retention within the automotive ownership cycle.